GOTTHARD EASY SERVICE
Touch the button - we’re at your service After a long day, you may need several things: room service, your shirt pressed or a wake-up call. The idea of calling three different people to get what you need seems exhausting. Trust Gotthard Therme Hotel & Conference to think of you and give you the „Gotthard Easy Service”.
You can reach all the following services with the touch of just one button:
This service is not only easy, but also fast, since your request are handled 24 hours. Our staff is well-trained and ready to make your stay comfortable and convenient. „Gotthard Easy Service”, since we know what you want! Tel.: 100.
Upon request, we provide an international power socket converter if necessary, please call the reception.
The building is fully air- conditioned and you can adjust the temperature individually in each room. If the door or the window is open the air –conditioner is not working.
Please contact the reception upon request.
We aim to satisfy the needs of our guests who require special diets, and we offer a smaller range of meals with our breakfast and dinner offer. If this selection does not suit you, please contact our colleagues in person on spot. Our dishes are made of free ingredients, but not in separate kitchens and not with separate tools. For strong sensitivity, please note that cross contamination may occur. We appreciate your understanding of the fact that we can meet special needs only within certain limits.
Bathrobes are prepared in the room for our guests. If you need a different size, please call the reception.
Our buffet breakfast is served on weekdays between 7.00 am and 10.00 am, on weekends between 7.00 am and 10.00 am. If you wish to order breakfast into your room, please complete the order form and hang it outside on your door before 3.00 am.
For the maximum relaxation of our guests, our rooms are equipped with comfortable beds.
Bed sizes:
Our mattresses undergo regular deep cleaning, ensuring maximum hygienic conditions.
Check-out time in our hotel is until 11:00 am. Please inform the reception, if you wish to check out later.
The children’s playroom is located on the -1 floor. Use only with parental presence. Behind our hotel there is a playground for our guests.
The playground in the garden of our hotel is equipped with a slide, swings and a climbing frame. Their use is only permitted under adult supervision.
Baby bed (baby cot), Bedrail, Thermometer , Changing table , Diaper trash , Baby bottle warmer , Bathtub, Child toilet seat, Board games, Coloring book with color pencils , LED night light, Children proof safty lock.
In our hotel, during the high season and on long weekends, a child animator colleague takes care of the entertainment of our guests.
There is a baroque church only 50 meters from the hotel. Please ask the time of holy mass at the reception. Tel.: 100.
In our hotel, is daily cleaning. If you do not ask for cleaning on a given day, please place the „Do not disturb” sign on the knob outside your door.
According to the Access4you rating system, our hotel is accessible for wheelchair users, blind and partially sighted guests, guests with limited mobility, people with cognitive impairment, and deaf and hard of hearing guests. Within the framework of the rating, our hotel won a bronze degree. In addition, we have a barrier-free room for our guests with reduced mobility, please contact our reception colleagues for more information.
In urgent case please call the reception.
If you do not wish to be disturbed, please place the „Do not disturb” sign on the knob outside your door. Should you not wish to receive any calls, please contact the reception.
It is also possible to charge electric bicycles in our hotel, contact our reception colleagues for more information!
Our hotel has an electric car charging station, so our guests arriving by electric car can comfortably charge their vehicles on request.
Ask our reception colleagues for help in using the charging station!
With the lifts in the lobby, our guests can access the hotel rooms, the restaurant, the conference rooms and the children's playroom.
The spa lifts are located on the thermal bath side of the hotel, so our guests can use the spa lifts to access the spa.
In case of emergency please press the „#” button or dial 112 on your telephone.
There is an emergency exit plan on your entrance door indicating the nearest emergency exit. All emergency exits have a lighted sign.
For further information please call the reception. Tel.: 100.
Please contact the reception upon request.
Conference and meeting rooms, professional services, modern technical background, conference room for up to 400 people, dividability.
Additional equipment:
Our meeting rooms, sized from 96 square metres to 380 square metres, are available with spacious lobbies and a private bar on the conference floor, so you will surely find the most suitable venue in our offer. All of our rooms are air conditioned and equipped with the most modern audio-visual technology.
Thanks to the huge park, in addition to the professional programs, we can offer several opportunities to spend your leisure time in an active and fun way: team building programs, entertaining shows or musical evenings ensure the unforgettable experience.
The successful event is guaranteed by our flexible conference organising team and professional hotel services!
Our rooms equipped with the latest technology, such as wireless projector, motorised screen, mobile soundproof room divider panels, built-in loudspeaker system, Wi-Fi internet access, room lighting can be varied in several ways.
Should you need an extra pillow (sponge or anti-allergic) please call the reception.
In case of fire please press the „Emergency” button on your telefone and indicate your location. You can find a plan with the nearest emergency exit on your entrance door. Please also note the emergency instructions at the end of this information map.
Fire instructions:
For more information please call the reception.
Should you wish to have flowers please call the reception.
A hair dryer is available in your bathroom.
The nearest hospital is 60 km away from the hotel, in the country town of Szombathely: Markusovszky Hospital Markusovszky Lajos Street 3. 9700 Szombathely Tel: +36 94 311-542.
Broadband wireless internet (WLan) is available in the whole hotel. You can use the WLan without password and free of charge. Internet corner is at your disposal in the -1 floor as well.
An electric kettle is available in every room of our hotel.
Should you wish to have your clothes washed or ironed, please inform the reception. Please note, that the hotel can not be held resposible for shrinkage or discoloration.
Should you wish to have your clothes washed or ironed, please inform the reception. Please note, that the hotel can not be held resposible for shrinkage or discoloration.
Our laundry service is available from Monday to Friday from 8:00 am to 8:00 pm. You should leave your laundry before 9:00 am, in order to have it returned on the same day.
Please make sure, that clothing is always accompanied by a list. The price list is by the laundry bag in the cupboard. To have your laundry picked up, please dial the reception or ask the chamber-maid.
Dry cleaning does not take place in the hotel, so this service is available from Monday to Friday and takes 2-3 days to get the clothing returned. The hotel cannot be held responsible for shrinkage or discolouration. In case of loss, the hotel can only be help liable for not more than five times the cost of cleaning of the lost article.
Please call the reception. You find the price list for the ironing service and the bag in the closet. Please arrange your items to be ironed, fill in the list and call the reception. Normal ironing service is available from Monday to Friday from 8:00 am until 8:00 pm. If you deliver the items you want to iron at 9:00 am, you will get them back the same day. If you want to iron your clothes and need an iron, ironing board, please call the reception.
In our rooms the bed linens are changed twice a week (every 3 days). If you would like to change bed linen daily, please advise at reception.
In case belongings have been lost or mislaid please contact our reception. The hotel is not liable for any valuables left in your room.
Upon request on arrival and departure, we deliver to the room and bring our guests' luggage from there. Storage is available on request, please indicate this at reception.
Drinks and snacks are available in the lobby of our hotel all day. If you have any further questions, please contact the reception.
We would like to inform you that in order to protect our guests, our minibar service is available on request.
If you wish to use our service, please notify our reception colleagues by telephone at 100.
The price of the ordered minibar drink packages will be charged to your room bill.
Newspapers can be purchased at the Hotel Reception.
Using of our parking area in front of the hotel is free of charge for hotel guests.
The nearest pharmacy is located 300 m from the hotel. On request the pharmacy will deliver the necessary medicine once a day to our hotel. For more information please contact our reception.
Operator: For operator assistance please dial „100”.
National calls: For national calls (Hungary), dial „0” and the number you require.
International calls: For long distance calls, „0” then „00” and the country code, then the city code (without the 0) and finally the number you require.
Calling another room: Dial the other room number.
IMPORTANT PHONE NUMBER:
INTERNATIONAL DIALLING CODES COST / MINUTE MOBILE PHONE
Austria 00043 ca. 113 HUF ca. 233 HUF
Belgium 00032 ca. 113 HUF ca. 293 HUF
Canada 0001 ca. 135 HUF
China 00086 ca. 330 HUF
Czeh Republic 000420 ca. 113 HUF ca. 233 HUF
Denmark 00045 ca. 165 HUF ca. 330 HUF
France 00033 ca. 113 HUF ca. 330 HUF
Germany 00049 ca. 113 HUF ca. 233 HUF
Great Britain 00044 ca. 135 HUF ca. 293 HUF
Israel 000972 ca. 165 HUF ca. 293 HUF
Italy 00039 ca. 113 HUF ca. 293 HUF
Netherlands 00031 ca. 113 HUF ca. 293 HUF
Norway 00047 ca. 165 HUF ca. 330 HUF
Russia 0007 ca. 330 HUF
Slovakia 000421 ca. 135 HUF ca. 233 HUF
Slovenia 000386 ca. 135 HUF ca. 293 HUF
Sweden 00046 ca. 135 HUF ca. 293 HUF
Switzerland 00041 ca. 113 HUF ca. 330 HUF
USA 0001 ca. 135 HUF
The total amount of telephone charges will be automatically registered at the Front Office Cashier’s Desk and charged on your bill.
Please contact the reception upon request.
Please contact the reception upon request.
You are free to use the landline phone at the reception.
You can listen to radio on your TV.
The reception of our hotel is available to our guests 24 hours a day. From the room phone, press # to find our colleagues.
The cosy restaurant of the hotel awaits its guests with a terrace overlooking the garden, rich and healthy breakfast and dinner prepared from freshly made regional, Hungarian and international specialties.
Our Chef ' s idea is an easy and understandable gastronomy, which demonstrates the regional Hungarian cuisine complemented by some contemporary culinary and gastronomic elements.
Monday - Sunday: 6.00 a.m. - 10.00 p.m.
For table reservation at our Restaurant please contact our reception.
Monday - Friday: 6.00 a.m. - 10.00 a.m.
Saturday - Sunday 6.00 a.m. - 11.00 a.m.
Our buffet breakfast is served on weekdays between 7.00 am and 10.00 am, on weekends between 7.00 am and 10.00 am. If you wish to order breakfast into your room, please complete the order form and hang it outside on your door before 3.00 am.
If you leave the hotel early and have no time for breakfast and wish to have a breakfast box for your trip, please inform our restaurant or reception a day in advance.
Monday - Sunday 12 a.m. - 5 p.m.
We await our dear guests with a seasonal menu.
Monday - Sunday 6 p.m. - 11.00 p.m.
Plate service 4-course menu or buffet dinner. On request, it is possible to modify the ingredients of each catch. (Wide selection of cold and hot dishes in buffet system or 4-course menu. Please inform us about your intolerancies.)
Monday-Sunday 10 a.m. - 11 p.m.
For placing your order, please call the reception. Tel.: 100. We charge HUF 2.500.- Service Charge per order.
We await our guests with an unlimited Soft Drink Package.
Biogena juices from vending mashines fresh water and soda-water coffee from coffeemashines tea selection. Valid: every day between 7 a.m. and 6 p.m.
Should you need a bath mat, please require it at the reception.
There are available free of charge in your room. In addition a public safe is available at the reception. The hotel does not take any responsibility for money or valuables left in your room. Should you want to store any of your valuables there, please inform the reception.
GUIDE:
GOOD ADVICE:
When using the lock, you have maximum 5 seconds to enter the code digits. If there is a longer break, the safe closes automatically and you must restart the operation if you want to open the safe. Please leave the safe door open while programming the secret code.
Should you need a sewing kit, please call the recepion.
For more information please call the reception.
Should you need a shaving set, please require it at the reception.
There is a shoe polishing machine available in our lobby. In addition, we can provide a shoe cleaning brush for our guests on request, please contact the reception if required.
Should you need slippers, please require it at the reception.
In the public areas and in the rooms of our hotel the smoking is forbidden by law. If you smoke in a non-smoking room we charge an extra cleaning fee of EUR 100,-. The smoking area is in the front of the main entrance, on the parking area, and at the terrace by the Bar.
You will be able to use the facilities and services only with the electronic watches you will recieve at the hotel reception. Unlimited access is granted between the hotel and the SPA during the opening times. The amount of the different services you use in the SPA will be automatically charged to your room account. Please present your watch to accept the transaction. The watch has to be validated at the SPA reception before the first use.
The entrace to the Szentgotthárd Spa & Wellness is valid from the time of check-in 3:00 p.m. until check-out 11:00 a.m. The spa is connected with the Gotthard Therme Hotel & Conference through a corridor. Certain services of the thermal bath are available at an additional cost:
More information about wellness can be found on our website.
The sauna is an undraped area. You will recieve sauna clothes from the SPA staff (subject to availability). The attendance on programmes held in the sauna is possible against a certain charge. According to this please purchase the sauna entry ticket at the wellness reception. Entry over the age of 15 only.
If you choose to reach your room by using stairs you can find the public staircase next to the elevator.
Souvenirs are available next to the reception desk on a glass shelf. You will find merchandise and handcrafted products from Őrség.
For further information please contact our reception.
Should you need a toothbrush, please request it at the reception.
In the room there is one shower mat, one hand towel and one bath towel for each person. Fort he Environment’s Sake: If you are happy to use your towels agan, please leave them on the towel rack. If you wish your towels to be changed daily, please leave them ont he bath floor. Towels are changed 2 times a week, if you want a daily change, please contact the reception.
In the rooms, our guests can choose from several Hungarian and international TV channels.
TV channels:
1 Info
2 M1 HD
3 M2 HD
4 Duna HD
5 M4 Sport HD
6 M5 HD
7 Duna World
8 RTL KLUB
9 TV2
10 Pesti TV
11 Spektrum Home
12 Dikh TV
13 Izaura TV
14 Sat 1
15 Sat 1 Gold
16 Pro 7
17 Kabel 1.
18 RTL
19 RTL II
20 Super RTL
21 VOX
22 N-TV
23 ARD
24 WDR
25 Bayerisches Fernsehen Süd
26 ZDF
27 ZDF Info
28 KIKA
29 3.Sat
30 EuroSport
31 EuroNews Deutsch
32 Perviy Kanal
33 RTR Planeta
34 THT
35 NTV Mir
36 8 Kanal International
37 Rai Uno
38 Rai Due
39 Jednotka
40 Dvojka
41 CT1
42 CT2
43 CT24
44 CT D/art
45 TV 5 Monde
46 CCTV 4 Europe
47 CGTN
48 CGTN Documentary
49 BBC World News Europe
50 ORF1
51 ORF2
52 Hitradio Ö3
60 Kossuth Radio
61 Petőfi Radio
62 Bartók Radio
63 Dankó Radio
Please contact the reception.